Updates & Resources
Are You Struggling With Learning How To Use Your Computer?
Many people are intimidated by new technology, after all it changes so rapidly its hard to keep up. I know a great resource for computer learning. GCFLearnfree.org is an online tutoring site where you can learn at your own pace. Its completely FREE, easy to navigate and has sound and video lessons.
Malware and Virus Information
Probably 70% of the service calls I get are from people who have a computer infected with malware and or a virus. How they got it is not as important as how to get rid of it! Over the years the best software I've found to clean an infected computer is Malwarebytes. I've cleaned hundreds of computers, both PC and MAC with this software. It is the gold standard of malware protection. Its also important to have antivirus protection software on your system. However, malware infections are hard to detect because they work differently and many antivirus programs will miss the infection.
Neither Microsoft or Apple will call you!
Consider this a public service announcement. One prevalent phone scam out there is the Microsoft or Apple rep calling you with some crap about your IP address is being used by someone in another country. There are variations to the script, but the their intent is to STEAL your personal information or charge you a huge fee to fix the issue. DO NOT FALL FOR THIS! Neither Microsoft or Apple will call you out of the blue unless you have an open support ticket and you request a call back.
Interested in reading more? Get in touch with me today.